📚
Your SOPs, instantly searchable
Upload your own process documents — WTF answers from them first, before falling back to general Epicor knowledge.
🧩
Lives inside Epicor
A browser extension puts the assistant button directly on your Epicor screens — no tab switching.
🎯
Escalates when it should
Tiered support routes tricky issues to your internal team, your partner, or Epicor EpicCare automatically.